Wednesday, 30 January 2008 |

Since 1991, San Francisco-native Jeanie Fuji has acted as the
traditional Japanese okami (land lady or female inn keeper) of the Fujiya
Ryokan (traditional wooden inn) in the Ginzan Onsen (hot springs) area.

That year, she married Fuji Atsushi, the son and heir of the
350-year-old inn and started her rigorous training under her
mother-in-law in the art of serving customers, true Japanese style.
This included preparing all meals, washing the dishes and cleaning all
rooms. The goal was to make sure every need of every customer was
anticipated and met following the age-old inn tradition of providing
the right amount of service at the right time.

Fuji describes the types of things she had to learn. “Sliding a fusuma
door open and shut, greeting guests, bringing them meals on small o-zen
tables... everything has to be done a certain way, following the old
traditions. And I had to learn how to talk with the guests using
polite, formal Japanese. I often wanted to give up and go home to the
United States. But now I love my work here,” she says in a Japanese
publication.

By the time she had a good decade of experience behind her, Fuji had
gained a celebrity okami status that she modestly and reluctantly
dismisses. By 2004, she and her husband hired Tokyo-based celebrity
architect Kengo Kuma to raise the personal service of the inn to even
higher level. Kuma overtook a complete remodelling of the inn that
reopened in July 2006. Kuma is behind many well-known buildings,
including the Louis Vuitton Moet Hennessey headquarters in Tokyo.

The capacity of the thoroughly wooden, three-story Fujiya Inn
was reduced to only eight rooms with full capacity at 16 persons.
Considering the location of the inn, right in the middle of a
relatively remote rural area known for its hot springs and natural
beauty, the level of luxury in the inn is astonishing.

Kuma has been able to combine traditional Japanese simplicity with
international tastes and needs, yet avoided the dumbed-down,
westernized version of Japanese style. In fact, Fuji has written an
autobiography on this subject Nipponjin ni wa, Nihon ga Tarinai
(Japanese people are not Japanese enough), in which she emphasizes that
it is important for modern Japanese to recognize and re-claim the value
of their own millennia-old customs and history.
At Fujiya Inn, you feel that you are part of an ancient, authentic and
almost organic history that seems to be seeping through every seam and
screen here. Many aspects contribute to this effect. One is Kuma’s
brilliant use of layers, screens as thin as veils, to both hide and
reveal space. The omnipresent samushiko bamboo screens by craft master
Hideo Nakata (no, he’s not the horror-movie director) and his son
required 1.2 million four-millimetre-wide strips of bamboo. Green
stained-glass panes by Masato Shida and the prolific use of the
handmade, richly textured Echizen Japanese paper add to the feeling of
lightness and transparency.

The organic, natural quotient of the inn is also boosted by the baths
and the hand-prepared, fresh food. The inn has five beautiful private
hot springs baths including an open-air bath on the top floor. The food
is based on a regular washoku (Japanese cuisine) menu and features many
edible plants and other local ingredients. Fuji’s favourites include
the sansai, mountain vegetables, including kogomi (ostrich fern
fiddleheads) and urui (plantain lily petioles.) The only exception to
this local-only rule is Cafe Wisteria (English for fuji), open only in
the summer months, and offering international coffees and cakes.

To get to the Fujiya Inn, take the 3.5-hour trip on the Yamagata Bullet
Train (Shinkansen) from Tokyo and then get a bus to the hot springs. Or
fly from Tokyo to the Yamagata airport and arrange for a pick up by the
inn. By Tuija Seipell

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